Pricing

Pick up / Drop Off service:

Pick Up / Drop Off - $149.00 flat rate

  • Diagnose and fix software problems
  • Diagnose, repair or replace any bad hardware
  • Backup your personal information
  • Remove Viruses/Spyware and update software
  • Upgrade your computer's hardware
  • Install any programs
  • Clean out the case and fan dust
  • Install Windows Updates and optimize Windows

When using our pickup and drop off service you don't get just your computer problem fixed you get your entire computer serviced. We start by backing up your personal data, cleaning the dust out of the computers case and fans, servicing your computer needs, making sure your Windows and antivirus are up to date, and finish with optimizing Windows.

Pick up and drop off service usually takes 2 business days. It can take more time depending on the problems that we find and if we need to order parts. We will keep you informed at all times of the status of your repair.

We will need your computers password if it has one and if it is a laptop we will need the AC power cord.

If your computer's hard drive has failed or in some cases if you have a virus we will need all of the startup and installation disks for the Windows or OS X operating systems and any programs or drivers that you will need reinstalled. If you cannot find them feel free to have us pick it without them, but it will speed things up if you give us whatever you can find. It is better that we have it and not need it than the other way around!

At Home Service:

At Home Service - $99.00 an hour (billed in 15 minute increments)

The average service call takes between 1.5 and 2 hours. It may take longer if we have complex issues or need to fix multiple computers. The technician may be able to negotiate a fixed rate for taking it back to the shop if the repair is going to require an excessive amount of hours.

For the times that you want your computer repaired in the comfort of your own home, multiple computers repaired, or having a problem with network or internet connections Hey Techie will come ready to get things fixed. We are typically able to handle at home service the same or next day.

If you are having a problem with your internet connection we will need passwords to your firewall/router and information about your internet service provider like DSL Telephone number or your cable account number.

If your computer's hard drive has failed or in some cases if you have a virus we will need all of the startup and installation disks for the Windows or OS X operating systems and any programs or drivers that you will need reinstalled.

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