Hey Techie Privacy Policy

Customer Data

A request for service by the customer authorizes Hey Techie employees, consultants and/or associates to access any and all data that may be stored on the system or any compatible storage formats regardless of content. Hey Techie policy is to maintain customer confidentiality on all personal information. Therefore, customer data is accessed and utilized only as necessary to make or check repairs, pinpoint problems, prevent loss or damage of data or to satisfy state and federal law. Hey Techie takes every reasonable precaution to guard customer confidentiality, but is not responsible for the loss or theft of data.

Use of Customer Property

A request for service by the customer further authorizes Hey Techie employees, consultants and/or associates to utilize the customer's computer or other hardware in a manner that contributes to resolving or identifying the problem, checking the system, storing or retrieving data, testing the repair(s) and/or providing maintenance to the property.

Hey Techie is not responsible for any fault or failure in customer equipment that is not covered by the Hey Techie warranty, nor does Hey Techie accept responsibility for any loss or damage to files or data stored on said equipment.

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